Frequently asked questions
Do you have questions concerning Milk the Sun? Here we have compiled answers to some of the most common questions about the platform. If you do not find an answer to your question below please contact us on +49 30 46 999 0330.
GENERAL QUESTIONS ABOUT THE MILK THE SUN MARKETPLACE
WHO CAN REGISTER WITH MILK THE SUN?
All those involved in the Solar Industry are welcome to register, including roof and land owners, project developers and investors.
WHAT DOES IT COST TO CREATE AN ACCOUNT?
Creating an account does not cost anything. Only in the completion of a project are costs charged to the investor. Please refer to our current price list and our general terms and conditions.
CAN I CHANGE THE PERSONAL INFORMATION OF MY ACCOUNT AFTER REGISTRATION?
After you Login in to your account you can always edit your information and account setting via the button.
WHAT HAPPENS TO MY DATA AND CONFIDENTIAL INFORMATION?
Milk the Sun take issues of privacy and security very seriously with all data stored on secure servers. For further details concerning security please refer to our privacy statement.
CAN I USE MILK THE SUN TO DISPLAY AND SEARCH FOR SOLAR THERMAL PROJECTS?
The focus of Milk the Sun is primarily on Solar PV, but if you are interested in Solar thermal Milk the Sun would be happy to pass on the contact details of some highly regarded operating partners.
BUYERS
HOW DO I SEARCH FOR THE RIGHT ROOFTOP OR LAND IN ORDER TO BUILD A PV SYSTEM?
Milk the Sun is not only a market for PV systems and rights, we also offer our customers an extensive range of open rooftops and empty land. With us you are able to find the right area for your project with both rooftops and land being searchable. Read our Blog post on how to search for rooftops or search for empty land on Milk the Sun.
HOW DO I SEARCH FOR RUNNING PV PROJECTS ON MILK THE SUN?
An investment in an already running photovoltaic (PV secondary market) offers many advantages. In this MtS Blog Article you will find instructions on how to easily and quickly find the right investment through Milk the Sun.
WHERE CAN I FIND THE UNLOCKED PROJECT INFORMATION?
The unlocked project information can be found on your accounts project list. This can be accessed via the green button which is located in the upper right hand corner of milkthesun.com.
HOW CAN I CONTACT THE PROJECT OWNER OR GET THEM TO CONTACT ME?
In order to contact a project owner you must directly apply for the full information release, the Milk the Sun team will then review your application and will send you an email confirming your access to the project data. With this approval you will gain access to the contact information.
WHERE CAN I FIND THE CONTACT DETAILS OF THE PROVIDER OF A PLANT?
The contact details of the seller (after the release of the project description) can be found under the "Contact” Tab.
WHAT EXACTLY IS THE SERVICE CHARGE?
The service charge is a nominal fee to help ensure the safety of our data. All those interested in obtaining the project data for a given project must pay this small fee. For more details please refer to our price list and our general terms and conditions.
HOW DO I PAY THE SERVICE CHARGE?
At the end of the month you will receive an invoice of all project approvals for that month. This will be sent to you by email. Please let us know if you want to be mailed the bill. Alternatively, a payment via Paypal is possible.
WHY IS A SERVICE CHARGE NECESSARY?
Although milkthesun.com is an open marketplace for solar projects, a small fee for the guarantee of our operations must be collected in order to act as both security and guarantee.
WHAT ARE THE COSTS WHEN I PURCHASE A SYSTEM THROUGH MILK THE SUN?
On the successful conclusion of a purchase contract Milk the Sun will be due a commission. For more details please refer to our price list and our general terms and conditions.
SELLERS
DOES IT COST ME TO UPLOAD A ROOF, AN OPEN SPACE OR AN OPERATIONAL PV SYSTEM ON MILK THE SUN?
Setting up a project is free of charge. In the actual conclusion of a purchase contract a fee is levied solely on the purchaser. For more details please refer to our price list and our general terms and conditions.
AM I ABLE TO USE MILK THE SUN AS A PRIVATE OWNER OF OPEN SPACE OR A FUNCTIONING PROJECT?
Everyone is able to use millkthesun.com to offer their roof / open spaces or photovoltaic systems. However, the focus is primarily on systems with an output of 20 kWp and over. Although we do welcome those with smaller projects on our site.
IS THERE ANY EXCLUSIVITY INVOLVED WITH ADVERTISING ON MILK THE SUN?
No, milkthesun.com is an open and international marketplace. Your projects can also be shown on other platforms and in other media.
BY UPLOADING DATA TO THE WEBSITE AM I BOUND LEGALLY TO SELL WITH MILK THE SUN?
No, both uploading a project on milkthesun.com as well as the creation of an account are non-binding.
AM I ABLE TO CHANGE INFORMATION IN THE PROJECTS I HAVE UPLOADED?
Yes, you can always edit the details of your projects. Just login and then open your project list. Find the project to be edited and select the edit button. If you have any questions, you can contact directly on +49 (0) 30 46 999 0330.
WHO CAN VIEW MY PROJECT DATA?
To protect your data and documents access to your information (especially contact details) and the projects documentation can only be accessed after thorough audit of the company for a nominal fee our Service Charge.
HOW DO I DETERMINE THE APPROPRIATE SELLING PRICE OF MY SOLAR SYSTEM?
Together with SolarPraxis Milk the Sun has developed a free calculator tool that is applicable worldwide. The tool has various alterable parameters, such as the age of the solar system, the time of connection to the electricity grid and the amount of current involved. With this information the calculator will show the sales value of the solar system at the time of the desired sale date and the yield reached for the buyer of the photovoltaic system. For the sales value calculator, see the "evaluate PV system" under our Button “PV System Assessment“. in the menu bar. A detailed explanation on the use of the sales value calculator can be found as a “blog article“.
HOW DO I UPLOAD A ROOF, AN OPEN SPACE OR PROJECT?
After you have logged in, you can use the tab “Add Project“ to upload your solar system, open space or project rights. The individual steps can be found here as a pdf for download or in our step-by-step guide. For questions, please feel free to call us at +49 30 46999 0330.
WILL AN INTERESTED PARTY CONTACT ME DIRECTLY OR OVER THE MILK THE SUN PLATFORM?
Your contact details will be passed on only after a detailed examination of the investor by the Milk the Sun team. This then allows you to be contacted by telephone or e-mail.